Most questions about how something works are answered in these docs. Start with the feature map to find the right guide, or search with ⌘ K at the top of this site.

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When something is not working

1

Reload the page

Many problems clear after a reload. If you just updated the browser extension, reload the job site’s tab too.
2

Check your plan

AI actions and applications are counted by plan. When you run out, Hiresweep says so and tells you when more arrive. You can see what is left in Settings → Plan & usage. See Plans and usage.
3

Try again in a few minutes

A job site that is slow or briefly unavailable can make reading a posting or filling a form fail. Waiting a few minutes and trying again often works.
4

Contact support

Email support@hiresweep.com. Tell us what you were doing, what you expected, and what happened instead. A link to the job posting or a screenshot helps.
Never send us your password or two-factor codes. Hiresweep support will never ask for them.